Insurance

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Standard Excess Policy
All KEA Campers vehicles come with comprehensive insurance cover. A standard excess of R/N$45,000.00 applies in the event of any damage to either our vehicle or third party property. The renter will also be fully liable for replacing or repairing damaged windscreens and tyres. A security bond of R/N$45,000.00 will be taken on vehicle collection. The security bond can be paid by traveller's cheque or credit card. Should the bond be paid by credit card the amount will be authorized with the bank, and will not be available until the return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the KEA Campers vehicle or third party property and the toilet cassette has been emptied and no items are lost or damaged.

KEA Campers offer the following two (2) options to reduce or waive the Standard Excess:

Excess Reduction 1
Excess Reduction 1 at R/N$ 150.00 per day will reduce the excess for any damage to either vehicle or third party property to a maximum of R/N$ 20,000.00. The renter, however, will be fully liable for replacing or repairing damaged windscreens, radio theft, Recovery costs, Replacement costs, clutch damage and tyres. The bond of R/N$ 20,000.00 can be paid by traveller cheque or credit card. Should the bond be paid by credit card the amount will be authorized with the bank, and will not be available until the return of the vehicle to the agreed location, on the agreed date, with no damage incurred to the KEA Campers vehicle or third party property and the toilet cassette has been emptied and no items are lost or damaged.
In case of any damage to the KEA Campers vehicle or third party property a second bond will be collected to cover the excess for any subsequent damage.

All Inclusive Rate
The All Inclusive rate per day will waive the excess for any vehicle and third party property damage and the cost of replacing or repairing of windscreens and tyres, radio theft and recovery costs. A security deposit of R/N$2,500.00 is payable at the time of pickup to ensure that the vehicle is returned to the agreed location, on the agreed date in clean condition and with the toilet cassette and waste water tank has been emptied and no items are lost or damaged.

PLEASE NOTE THAT SINGLE VEHICLE ACCIDENT IS INCLUDED IN ALL INSURANCE OPTIONS, APPLICABLE EXCESS SHALL APPLY

Clutch replacement or damage due to client negligence is not covered with any of the insurance options. KEA allows an allowance of up to three days after vehicle collection where the costs are the responsibility of KEA. A handling fee of R/N$ 500.00 is charged on all accident damages irrespective of the insurance option taken.

IMPORTANT:

  • The renter is fully liable for any damage to the KEA Campers vehicle or third party property if:
  • The terms of the rental contract are breached.
  • Damages sustained whilst the renter/driver is in breach of any traffic laws or ordinances.
  • Damage to the vehicle which is caused by careless, wilful or reckless driving.
  • Driving under the influence of alcohol or drugs.
  • Driving on restricted roads.
  • Water submersion or salt water damage.
  • The vehicle was driven in a country in which written approval was not obtained from KEA.
  • Damage to undercarriage.
  • Incorrect use of diff locks and/or transfer cases, i.e. driving on tar roads with electronic diffs
    engaged.

Please Note: A replacement vehicle will only be dispatched once payment of all damages / recovery costs to the first vehicle is made. KEA reserves the right to withhold a replacement vehicle; this does not entitle the client to any claims against KEA.

Accidents
By law all accidents must be reported to KEA Campers and the Local Police within 24hrs. Failing to report accidents voids all insurance cover and the Hirer becomes fully liable for all costs.

  • If the rental vehicle is involved in an accident or is not driveable due to mechanical breakdown, a replacement vehicle, may be collected from the closest branch.
  • If the hirer requires a replacement vehicle to be delivered, then these charges will be for the hirers account.
  • The hirer is responsible for the recovery of the damaged vehicle to the original rental branch.
  • If the hirer is unable to take a replacement vehicle, no refunds for early termination of the contract will be considered.
  • No refund of rental days lost will be considered during the period in which a replacement vehicle is being replaced.
  • Should the hirer continue with a replacement vehicle then a new rental contract and insuranceconditions will apply.
  • Should a replacement be needed we will replace the vehicle within 24hrs in South Africa and 48 hrs outside of South Africa.

Disclaimer: Travelhome is niet verantwoordelijk voor onjuistheden en/of fouten in bijgevoegde gegevens. Informatie is onder voorbehoud van tussentijdse wijzigingen. Gegevens verstrekt op het voucher en de voorwaarden zoals vermeld op het huurcontract tussen U en de leverancier zijn bindend. Travelhome heeft slechts een bemiddelende rol tussen u en de leverancier.

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