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• Rental Rates
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• Terms & Conditions

Insurance

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Standard Excess Insurance Cover

All KEA Campers vehicles come with comprehensive insurance cover. A bond of AU$ 7,500 is taken to cover the excess in the event of any damage to our vehicle. The hirer will also be fully liable for demurrage - the daily rental rate for the period the vehicle is off fleet for accident repairs (max 14 days) - and for replacing or repairing damaged windscreens and tyres.

Overhead and under-body damage on the rented vehicle is not covered. The bond can be paid by cash, traveller's cheques or credit card (see paragraph “Important: Bond Payments by Credit Card”). The bond is fully refundable on return of the KEA vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the vehicle, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged.=

Important: Bond Payments by Credit Card

If the hirer does not choose to purchase an Excess Reduction option from KEA Campers, a bond of AU$ 7,500 is taken. This bond is deducted from the customer’s credit card when they pick up their KEA vehicle. We only accept Visa, MasterCard, AMEX and Diners Club. Visa and Master Card incur an additional surcharge of 2.0 % on any transaction, AMEX and Diners Club 5.0 % on any transaction. When the vehicle is returned to KEA undamaged and no third party damage occurred, the excess and credit card surcharge is refunded. Like other currencies, the AU Dollar does fluctuate, sometimes by up to 5 cents in a period of a few weeks. Fluctuating exchange rates, the difference between buy and sell rates charged by banks as well as bank fees, may result in the amount refunded being different. KEA Campers is not liable for currency variations or bank transaction fees which may be payable, depending on the credit card provider.

KEA Campers offers the following options to reduce or waive the Standard Excess:

Excess Reduction 1 (Bronze Cover)

Excess Reduction 1 at AU$ 28 (AU$ 35 for 4WD vehicle) per day will reduce the excess for any damage to the vehicle to a maximum of AU$ 2,000. The hirer, however, will be fully liable for demurrage - the daily rental rate for the period the vehicle is off fleet for accident repairs (max 14 days) - and for replacing or repairing damaged windscreens and tyres. Overhead and under-body damage on the rented vehicle is not covered. A bond of AU$ 2,000 is payable at the time of pick up and can be paid by cash, traveller's cheques or credit card: a manual imprint of the credit card will be taken. The bond is fully refundable on return of the KEA vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the vehicle, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged. The total insurance charge is limited to a maximum of 50 days or AU$ 1,400 (AU$ 1,750 for 4WD).

Excess Reduction 2 (Silver Cover)

Excess Reduction 2 at AU$ 38 (AU$ 45 for 4WD vehicle) per day will waive the excess for any vehicle damage and the cost of replacing or repairing windscreens and tyres. Overhead and under-body as well as single accident damage on the rented vehicle is also included. A bond of AU$ 500 is payable at the time of pick up: a manual imprint of the credit card will be taken.
The bond is fully refundable on return of the KEA vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the vehicle, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged. The total insurance charge is limited to a maximum of 50 days or AU$ 1,900 (AU$ 2,250 for 4WD).

All Inclusive Net Rate (Platinum Cover)

KEA’s All Inclusive Net Rate is available to travellers for AU$ 50 (4WD AU$ 55) per day premium . Charge is limited to a maximum of 50 days or AU$ 2,500 (AU$ 2,750 for 4WD).

The All Inclusive Rate includes:

• Full Cover Insurance (NIL EXCESS) on any vehicle and third party property damage; including the cost of replacing and repairing windscreens and tyres, the cost of overhead and underbody damage as well as single accident damage on the rented vehicle and the demurrage fee.
• 2 % Visa/MasterCard and 5 % AMEX/Diners Club Card surcharge.
• The one-way fee if applicable (excl. AU$ 750 Broome remote surcharge).
• Camping equipment – table, chairs (depending on number of people travelling)
• Multilingual GPS navigation system
• Baby/Child or booster seats (on request)
• Personal Locater Beacon (4WD vehicle only)

A bond of AU$ 500 is payable by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for AU$ 500 at the time of vehicle pickup. The bond is fully refundable on return of the KEA vehicle to the agreed location, on the agreed date in clean condition, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged.

Responsibilities of the hirer

The hirer is at all times fully liable for:

• Damage to the vehicle or third party property if the terms of the rental agreement are breached.
• Damage caused by careless, wilful or reckless driving incl. speeding.
• Damage is caused by driving under the influence of alcohol or drugs.
• Damage caused due to single vehicle roll over.
• Damage caused by driving on restricted roads.
• Damage caused by use of incorrect or contaminated fuel.
• Damage to or loss of any personal belongings.
• Damage caused by part or total fresh or saltwater submersion.
• Cost to retrieve or recover vehicle that has become bogged, submerged or abandoned.
• Cost to replace vehicle keys that have been lost or damaged or retrieval of keys that are locked in the vehicle.

In case of any damage to the KEA vehicle or third party property a second bond may be collected to cover the excess for subsequent damages.

In the instances of a manual vehicle being hired, the driver must be a competent and experienced operator of manual vehicles.

Vehicle Return

All vehicles must be returned to the agreed location, on the agreed date in clean condition with no damage incurred to the KEA vehicle or third party property, with the toilet cassette and waste water tank emptied and no equipment lost or damaged. A fee of AU$250 will be charged if the toilet cassette is not emptied or the vehicle is not returned in a reasonable clean condition.

Vehicle must be returned with a full fuel tank (4WD dual tank). Refuelling at our depot will be charged at AU$2,50 per litre of fuel plus a handling fee of AU$25.