• Locations
  • Auckland
  • Christchurch
  • Queenstown
  • Wellington
• Vehicle types
  • Breezer
  • Nomad
  • Quattro
  • Six pack
  • Wanderer
• Convenience kit
• Insurance
• Personal kit
• Rental Rates
• Specials
• Terms & Conditions

Insurance

FOR YOUR PROTECTION

New Zealand legislation provides limited coverage for personal injury. Backpacker strongly recommends that all people travelling in New Zealand take out personal travel insurance.

All vehicles are insured for the damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first NZ$3,500 (“the liability”) for the Breezer, Nomad and Wanderer campervans, NZ$5,000 (“the liability”) for Quattro and Six-Pack campervans of the cost of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental for the period the vehicle is off fleet for accident repairs.

Please see the ‘Exclusions’ section below, whereby all liability cover will be made void.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The liability will be refunded if Backpacker is successful in recovering the cost of the damages from the Third Party. Please note that Third Party claims can take months to resolve.

The liability applies in respect of each claim, not rental.

The liability can be reduced, in most circumstances, by the purchase of liability Reduction Option 1 or liability Reduction Option 2. Note liability Reduction 2 is included in the Smart Pack.

Liability Reduction Option 1

With liability Reduction Option 1 the hirer is responsible for the first NZ$1500 for the Breezer, Nomad and Wanderer and the first NZ$2,500 for the Quattro and Six Pack vehicles of ANY ACCIDENT COST of damage to Third Party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage, towing and recovery costs, theft, fire, break in or vandalism with the exception of the ‘exclusions’. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs. The liability applies in respect of each claim, not rental.

Please see the ‘Exclusions’ section below, whereby all liability cover will be made void.

Liability Reduction Option 2

When Liability Reduction Option 2 has been purchased, the hirer will have no liability at all with the exception of the ‘exclusions’.

Note: Liability Reduction Option 2 is included in the Backpacker Smart Pack
Please see the ‘Exclusions’ section below, whereby all liability cover will be made void.

TYRE AND WINDSCREEN DAMAGE  

Where the hire has a nil excess up to one windscreen and two tyres will be covered for accidental damage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the hirer.

Tyre and Windscreen cover can only be purchased in conjunction with Liability Reduction 2 or is included in the Smart Pack.

Please see the ‘Exclusions’ section below, whereby all liability cover will be made void.

BACKPACKER STRONGLY RECOMMENDS OUR CUSTOMERS TAKE NO WORRIES COVER FOR TRAVEL WITH COMPLETE PEACE OF MIND.

EXCLUSIONS:

1. Overhead and underbody damage to the vehicle.

2. Tyre and windscreen damage unless tyre and windscreen cover has been purchased.

3. Any water related damage which includes, but is not limited to:
a) any vehicle submersion
b) creek or river crossing
c) driving through flooded areas
d) beach driving

4. Personal belongings. Backpacker recommends the hirer does not leave valuables in the vehicle and that they have travel insurance to cover for the loss/damage of personal belongings.

5. Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle).

6. Any damage caused while driving under the influence of alcohol or drugs.

7. Damage caused to the vehicle by snow chains.

8. A single vehicle roll over occurs.

9. The Customer will be liable for any costs associated with the incorrect use of fuel or the use of Bio-Diesel which should not be used (fuel being diesel or petrol), or water or other contamination of fuel.

10. The cost to retrieve or recover a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned.

11. The cost to replace keys, which have been lost or retrieval of keys, which have been locked in a vehicle.

12. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Backpacker does not accept any liability.

13. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.

14. Drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.